Instructional Design Portfolio – Paola Lancaster

Rise 360: Designing Accessible Learning Experiences

By adminPosted in eLearning Design, Online Course, Rise 360

Designed for beginners to accessibility in instructional design, this Rise 360 course serves as an introduction and guide.

Storyline 360: Scenario-Based Final Assessment

By adminPosted in AI Integration, Assessment and Evaluation, Storyline 360, Summative AssessmentTagged Articulate, ChatGPT, communication skills, customer care, customer service, final assessment, generative AI, restaurant industry, scenario-based, Storyline 360, summative assessment

A summative assessment via Storyline 360, covering customer care in a restaurant setting and featuring questions partially developed with generative AI technology.

eLearning Style Guide

By adminPosted in Design Tools, Planning and Project Management

Style guides communicate the look and feel of a project at a glance, ensuring visual consistency throughout the design process.

Online Course: Superior Service

By adminPosted in eLearning Design, Online CourseTagged Articulate, Canva, Canvas LMS, communication skills, customer service, Genially, online learning, remote learning, restaurant industry, Rise 360, Storyline 360

An online course designed to help build strong customer service and communication skills for new hires at a restaurant.

Course Redesign: Assistive Technology For Parents and Caregivers

By adminPosted in eLearning Design, Planning and Project ManagementTagged assistive technology, blended learning, course redesign, design case document, K-12, planning documents, speech therapy

A comprehensive plan for restructuring and repackaging an existing training course on supporting students who use assistive technology.

Learning Game: Apology Ace

By adminPosted in Learning Activities, Learning Games, Learning MaterialsTagged Canva, communication skills, customer care, customer service, game-based learning, Genially, learning game, restaurant industry

Through an interactive learning game, practice delivering a sincere and effective apology to resolve customer issues.

VR Gallery Walk: The Positive Customer Experience

By adminPosted in Learning Activities, Learning MaterialsTagged ArtSteps, customer care, customer service, restaurant industry, virtual reality, VR

An immersive virtual reality guided tour enables you to experience a positive customer experience at a restaurant, from arrival to departure.

Explainer Video: Accessible Design Through Empathy

By adminPosted in Explainer Videos, MultimediaTagged accessibility, accessible design, captioned video, empathy, informative, UDL, universal design for learning, video

This captioned video (6:53) highlights how designing with empathy leads to greater accessibility.

Storyline 360: Dynamic Checklist

By adminPosted in eLearning Design, Learning Activities, Learning Materials, Storyline 360Tagged Articulate, Google Slides, interactions, K-12, Storyline 360, technology in the classroom

An interaction designed to function like a checklist and developed using Articulate Storyline 360